Last updated: 21 August 2026
This Host Agreement sets out the binding terms you accept when you create a Host account, list a property, or accept bookings through Lodge. It sits alongside our Terms & Conditions and Privacy Policy, and confirms that you are an independent operator, not an employee, agent, or partner of Lodge.
These Host Terms are a binding contract between you ("you", "Host") and CV Lodge Bali, a Commanditaire Vennootschap organised under the laws of the Republic of Indonesia, with its principal place of business in Bali, Indonesia. CV Lodge Bali is the Indonesian operating entity for the Lodge Vacations platform, whose group parent is Lodge Vacations Ltd, a company incorporated in England and Wales, London (together, "Lodge", "we", "us", or "our").
Lodge operates an online marketplace, the "Platform", at lodge.vacations and related applications and services, that connects independent accommodation providers ("Hosts") with travellers ("Guests").
By creating a Host account, listing an Accommodation, or accepting a Booking, you accept and agree to be bound by this Agreement and our Privacy Policy. If you do not agree, do not list on or use the Platform.
Lodge is a neutral technology platform and marketplace. We provide software and payment facilitation that let you market your Accommodation, communicate with Guests, receive Bookings, and get paid. Lodge does not own, operate, manage, control, co-host, or supply your Accommodation.
Lodge is not a party to the Booking Contract. Each Booking creates a contract for the stay directly and exclusively between you and the Guest. Lodge is not a landlord, property manager, hotel operator, travel agency, employer, or joint venturer, and does not act as your agent except as a limited payment-collection agent as described under Payments and Payouts below.
You are an independent operator. You control your Accommodation, your pricing, subject to Pricing, 0% host commission, and rate parity below, your availability, your house rules, and how you deliver the stay. Nothing in this Agreement creates an employment, partnership, joint-venture, or franchise relationship between you and Lodge.
You are solely responsible for your Accommodation and the stay, including its accuracy, condition, safety, cleanliness, legality, licensing, insurance, tax, and your performance of the Booking Contract.
You represent, warrant, and covenant, on an ongoing basis, that:
You will indemnify Lodge for any breach of these warranties, see Indemnification below.
You are responsible for creating and maintaining your Listings and keeping availability and pricing accurate. Double-bookings, inaccurate availability, and misleading Content are breaches of this Agreement.
Lodge's trust model relies on authentic, unfiltered proof. You agree to provide, and keep reasonably current, verification media Lodge requests, which may include raw video walkthroughs of the rentable space and live connectivity or Wi-Fi tests from the designated workspace, and you warrant that such media is genuine, unedited except as permitted, and accurately represents the Accommodation as offered.
Any premium designation or label, such as "Nomad Perfect", is granted at Lodge's discretion based on criteria we set, may be reviewed, downgraded, or removed, and does not transfer any liability from you to Lodge. Guests are told these labels reflect Host submissions and limited review, not a Lodge guarantee.
Lodge may, at its discretion, review, reformat, decline, reorder, or remove any Listing or Content, and may delist an Accommodation, without liability, including where we reasonably believe it is inaccurate, unsafe, unlawful, non-compliant, or harmful to Guests or the Platform.
You retain ownership of Content you submit. You grant Lodge a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to use, host, store, reproduce, adapt, publish, distribute, and display your Content, including photos and video, for operating, promoting, and marketing the Platform and your Listings, across the Platform and in Lodge's marketing channels. This licence survives termination for Content already submitted, and for a reasonable period needed to wind down marketing already in market.
You warrant you have all rights necessary to grant this licence, including the rights of any person appearing in, or who created, your Content.
You will not use Lodge's trademarks, branding, or Content except as we expressly permit.
You are responsible for honouring every confirmed Booking, delivering the Accommodation as described, and dealing with Guests fairly, safely, and in accordance with the Booking Contract and applicable law.
You set your house rules and occupancy limits and must disclose them clearly before booking. You may enforce reasonable rules directly with Guests, but you may not act unlawfully or discriminatorily.
Disputes with Guests are, in the first instance, between you and the Guest. Lodge may, at its discretion, help facilitate a resolution, but is not obligated to, is not the decision-maker, and is not a party to the Booking Contract.
You set your Accommodation Charges. Under Lodge's 0% host commission model, Lodge does not deduct a platform commission from your Accommodation Charges — you receive 100% of the Accommodation Charges you set for a Booking, subject to refunds, reversals, adjustments, taxes or withholding required by law, and any amounts you owe Lodge under this Agreement.
Lodge charges Guests a separate 10% Guest Service Fee on top of your Accommodation Charges. You acknowledge this fee is charged to and paid by the Guest, and is retained by Lodge.
You agree that the rate you offer on Lodge for a given Accommodation, dates, and conditions will be no higher than the rate you offer for the same stay through your own direct, offline, or walk-in channels, so that Guests are not paying an inflated, OTA-style rate. You will not artificially inflate your Lodge rate to offset the Guest Service Fee. Breach of rate parity may result in delisting or termination.
You may offer tiered length-of-stay discounts, for example at 7+ or 30+ nights. Discounts you set are applied to Accommodation Charges as displayed.
Lodge collects the Guest's Total Price at the time of Booking as a limited payment-collection agent for you, for the Accommodation Charges, and for itself, for the Guest Service Fee. The Guest's payment obligation to you for the Accommodation Charges is satisfied when the Guest pays Lodge.
Lodge holds your portion and releases the Payout after Guest check-in, typically within 10 business days of check-in, plus any additional processing time required by the receiving or local bank, via the payout method on file, subject to the deductions described below. You must provide accurate, verified payout and identity details; Lodge may withhold Payouts until verification is complete or where required by law, including anti-money-laundering and sanctions checks.
Payouts are made in your listing or settlement currency. Where currency conversion applies, the applicable rate and any conversion costs are as described in the payment flow. Your bank may apply its own fees.
Lodge may deduct from, withhold, offset, or recover against your Payouts, current or future: refunds owed to Guests under the applicable cancellation policy or for your cancellation or breach; chargebacks, payment reversals, or fraud losses attributable to a Booking of your Accommodation; amounts you owe Lodge under this Agreement; and taxes or withholding required by law. Where a chargeback or reversal arises from your act, omission, or breach, you bear that loss and agree to reimburse Lodge to the extent your Payout is insufficient.
Lodge acts only as a limited payment-collection agent and does not provide banking, escrow, deposit-taking, or money-transmission services beyond facilitating Bookings.
The cancellation policy that applies to your Listing, and the notice windows and refund tiers within it, are set out in Lodge's Cancellation Policy and disclosed to Guests before booking.
Host-initiated cancellations are strongly discouraged and may carry consequences. If you cancel a confirmed Booking, the Guest receives a full refund, including the Guest Service Fee, for the cancelled nights, funded from your Payout or recoverable from you, and Lodge may, at its discretion: apply a cancellation fee or penalty; block the affected dates from re-booking; lower your ranking or visibility; remove any premium label; and, for repeated or bad-faith cancellations, suspend or terminate your account.
You must not cancel to avoid rate parity, to re-book at a higher price, or to move a Booking off-Platform.
The Platform's economics depend on Bookings and payments flowing through Lodge. You agree not to circumvent the Platform in respect of any Guest introduced to you through Lodge, including by: soliciting or accepting off-Platform bookings or payments from such Guests to avoid the Guest Service Fee; encouraging Guests to cancel and re-book off-Platform; or sharing off-Platform contact or payment details for that purpose during the discovery or booking stage.
If you circumvent the Platform, Lodge may withhold Payouts related to the circumvention, suspend or terminate your account and Listings, and recover an amount equal to the Guest Service Fee that would have applied, plus reasonable enforcement costs, to the extent permitted by law.
Lodge does not collect, hold, or process security deposits, and does not assess, mediate, or adjudicate property-damage claims.
You may separately require or agree a security deposit or damage terms directly with the Guest, outside the Platform. Any such arrangement is solely between you and the Guest; Lodge is not a party to it and bears no responsibility or liability for it. You are responsible for handling any deposit lawfully.
You are responsible for insuring your Accommodation and contents against damage and loss, see Insurance below.
You must carry, at your own cost, appropriate insurance for your Accommodation and your hosting activity, including property, public-liability, and any legally required coverage, adequate to cover risks to Guests, third parties, and property.
Lodge does not provide any insurance, host guarantee, damage protection, or liability cover to Hosts or Guests, and any Guest-facing assurances are limited to what Lodge expressly states in writing. You will not represent to Guests that Lodge provides insurance or a guarantee.
You will treat Guest personal data you receive through the Platform in accordance with applicable data-protection law, use it only to fulfil the Booking and provide the stay, keep it secure, and not use it for marketing, resale, or any purpose the Guest has not agreed to.
You will not use Guest data to solicit off-Platform bookings, see No circumvention above, and will delete or return it when no longer needed for the Booking, except as law requires.
The Platform is provided "as is" and "as available". To the maximum extent permitted by law, Lodge disclaims all warranties, express or implied, including as to merchantability, fitness for a particular purpose, non-infringement, Guest demand, booking volume, revenue, or uninterrupted or error-free operation. Lodge does not guarantee any level of bookings, income, or Guest conduct.
To the maximum extent permitted by law, Lodge will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost bookings, lost data, or business interruption, arising out of or related to the Platform or this Agreement.
To the maximum extent permitted by law, Lodge's total aggregate liability to you for all claims arising out of or related to this Agreement or the Platform will not exceed the greater of (a) the total Guest Service Fees Lodge earned on Bookings of your Accommodation in the twelve months before the event giving rise to the claim, or (b) USD 100, or its equivalent.
Nothing excludes liability that cannot be excluded under applicable law.
You agree to indemnify, defend, and hold harmless Lodge and its owners, partners, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, fines, penalties, taxes, and expenses, including reasonable legal fees, arising out of or related to: your Accommodation, Listings, or Content; any stay or Booking Contract, including injury, illness, death, or property loss suffered by any Guest, invitee, neighbour, or third party; your breach of this Agreement or of any warranty under Host eligibility, warranties, and legal compliance above; your violation of any law, permit, licensing, safety, or tax obligation; any dispute between you and a Guest or a third party; any security deposit or damage arrangement you make with a Guest; and any chargeback, reversal, or fraud loss attributable to your acts or omissions.
You may stop listing at any time; you must honour existing confirmed Bookings, and Payout and indemnity obligations survive.
Lodge may suspend, delist, downgrade, or terminate your account, Listings, or labels at our discretion, including for breach of this Agreement, inaccurate or unsafe Listings, missing permits or licences, rate-parity breach, circumvention, chargeback or fraud risk, poor Guest outcomes, or legal reasons. Where practical and lawful we will give notice; where there is risk to Guests, the Platform, or the law, we may act immediately.
On termination, Lodge will remit any undisputed Payouts due for completed stays, subject to the deductions described under Payments and Payouts and any legal holds.
The sections of this Agreement that by their nature should survive termination — including We're a marketplace not your business partner in the stay, Host eligibility warranties and legal compliance, Content licence and intellectual property, Payments and Payouts deductions, No circumvention, Security deposits and damage, Disclaimers through Indemnification, Governing law and arbitration, and General — continue to apply after termination.
You may opt to participate in Community Pass or related programmes on the terms we specify. Participation is voluntary and may be modified or discontinued. Nothing in Community Pass makes Lodge responsible for any partner's goods, services, or conduct, or transfers your obligations to Lodge.
We may modify the Platform, our fee structure, subject to the 0% host commission commitment while it remains in effect, and this Agreement. Material changes will be notified, for example by an updated version with a new "Last updated" date or by email. Changes do not apply retroactively to confirmed Bookings. Continued use after changes take effect constitutes acceptance.
Your use of the Platform is subject to our Privacy Policy.
This Agreement and any dispute arising out of or in connection with it are governed by the laws of the Republic of Indonesia, without regard to conflict-of-laws principles.
Any dispute, controversy, or claim arising out of or relating to this Agreement or the Platform that is not resolved informally within 30 days of written notice to info@lodge.vacations will be finally settled by arbitration administered by the Indonesian National Board of Arbitration (Badan Arbitrase Nasional Indonesia — "BANI") under its rules in force at the time. The seat is Denpasar, Indonesia; the language is English; the tribunal will consist of one arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
To the maximum extent permitted by law, disputes will be resolved on an individual basis only, and you and Lodge waive any right to bring or participate in a class, collective, or representative action.
Either party may seek injunctive relief to protect intellectual property or prevent unauthorised platform access, or bring an individual small-value claim, without first arbitrating.
Lodge is not liable for any failure or delay caused by events beyond its reasonable control, including natural disasters, extreme weather, epidemics or pandemics, government actions, travel restrictions, civil unrest, war, terrorism, strikes, utility or internet failures, or third-party service outages.
If anything here is unclear, reach our team at info@lodge.vacations.