Terms of Service

1. Acceptance of Terms

By accessing and using Lodge's website, mobile application, and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Lodge provides an online platform that connects travelers with property owners and hosts offering vacation rentals, lodge accommodations, and adventure services. Our services include:

• Property listings and booking services
• Scooter rental and adventure services
• Payment processing and transaction management
• Customer support and dispute resolution
• Host verification and property management tools

3. User Accounts

3.1 Account Creation

To access certain features of our service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason at our sole discretion.

4. Booking and Payment Terms

4.1 Booking Process

When you make a booking through our platform, you enter into a contract directly with the property owner or host. Lodge acts as an intermediary and is not a party to the rental agreement.

4.2 Payment Terms

All payments are processed through our secure payment system. You agree to pay all fees and charges associated with your booking, including but not limited to:

• Accommodation fees
• Service fees
• Taxes and surcharges
• Security deposits (if applicable)

4.3 Cancellation Policy

Cancellation policies vary by property and are set by individual hosts. Please review the specific cancellation policy for your booking before confirming your reservation.

5. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit false or misleading information
• Interfere with the proper functioning of our platform
• Attempt to gain unauthorized access to our systems
• Use automated tools to access our services
• Engage in any form of harassment or discrimination

6. Property Listings and Host Responsibilities

6.1 Listing Accuracy

Hosts are responsible for providing accurate and up-to-date information about their properties, including availability, amenities, and pricing.

6.2 Host Obligations

Hosts must:

• Maintain their properties in safe and habitable condition
• Honor confirmed bookings
• Provide accurate check-in instructions
• Respond promptly to guest inquiries
• Comply with all applicable laws and regulations

7. Guest Responsibilities

As a guest, you agree to:

• Treat the property with care and respect
• Follow the host's house rules
• Leave the property in the same condition as found
• Report any damages or issues promptly
• Respect the privacy and rights of neighbors
• Comply with all applicable laws and regulations

8. Dispute Resolution

In the event of a dispute between guests and hosts, Lodge will attempt to facilitate resolution. However, we are not responsible for the actions or inactions of hosts or guests.

Any disputes arising from these terms or the use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

9. Limitation of Liability

Lodge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

10. Indemnification

You agree to indemnify and hold harmless Lodge, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services.

11. Intellectual Property

All content on our platform, including but not limited to text, graphics, logos, and software, is the property of Lodge or its licensors and is protected by copyright and other intellectual property laws.

12. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

13. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: